Elite Medi Spa

Cancellation • Reschedule • Refund Policy

Your Appointment

Appointments are reserved just for you. Please arrive 5–10 minutes early. Arriving more than 10 minutes late may result in a shortened or canceled session, and full charges still apply.

Cancellations

We require at least 24 hours’ notice by phone to cancel or reschedule.

  • No fee if notice is given 24+ hours in advance.
  • $50 fee for appointments 45 minutes or less.
  • $150 fee for injectable or longer appointments.

These fees will be charged to your card or must be paid before rebooking.

No-Show Policy

After 2 no-shows or last-minute cancellations, a non-refundable deposit of $50–$150 may be required to book future services.

Card on File

All clients must have a valid credit card on file, stored securely. This card may be charged if our cancellation policy is not followed.

Refund Policy

  • No refunds on services once purchased.
  • Unused package balances can be applied to other services.
  • All injectable and skincare sales are final.
  • Products may be refunded within 7 days only if a documented adverse reaction occurs.

Acknowledgment

By booking, you agree to these terms. For questions or changes, please call us directly.

Thank you for your understanding and cooperation.

– The Elite Medi Spa Team