Elite Medi Spa
Cancellation • Reschedule • Refund Policy
Your Appointment
Appointments are reserved just for you. Please arrive 5-10 minutes early. Arriving more than 10 minutes late may result in a shortened or canceled session, and full charges still apply.
Cancellations
We require at least 24 hours’ notice by phone to cancel or reschedule.
- No fee if notice is given 24+ hours in advance.
- $50 fee for appointments 45 minutes or less.
- $150 fee for injectable or longer appointments.
These fees will be charged to your card or must be paid before rebooking.
No-Show Policy
After 2 no-shows or last-minute cancellations, a non-refundable deposit of $50-$150 may be required to book future services.
Card on File
All clients must have a valid credit card on file, stored securely. This card may be charged if our cancellation policy is not followed.
Refund Policy
- No refunds on services once purchased.
- Unused package balances can be applied to other services.
- All injectable and skincare sales are final.
- Products may be refunded within 7 days only if a documented adverse reaction occurs.
Acknowledgment
By booking, you agree to these terms. For questions or changes, please call us directly.
Thank you for your understanding and cooperation.